Summary

• Metrolink studied the option to reduce/eliminate cash payments at station ticketing devices and identified other payment options
• The process includes public meetings, interviews and surveys to recognize impacts to communities within low-income, minority, and limited English proficient (LEP) populations
• MBI facilitated three public meetings and conducted surveys at six different train station platforms
• For each survey taken, passengers were informed of Metrolink’s study and their responses were recorded
• Data was collected by MBI and tabulated by Metrolink